BASS Vascular Center

Services
Marketing
Web Design & Development
SEO Content Strategy
Industry
Vascular Surgery
Location
Walnut Creek, CA
Year
2023

Executive Summary: In a strategic partnership with our healthcare-focused sister agency, Patient10x, Oakhaven Digital architected a holistic digital transformation for an underperforming vein center. By completely revamping their digital infrastructure, elevating their brand presence, and deploying advanced marketing algorithms, we transformed their patient acquisition process—resulting in a 6:1 ROI and $1.47M in new revenue.

The Challenge: The client was facing critical bottlenecks in their digital ecosystem. Despite offering high-quality medical care, they suffered from low brand awareness, a weak online reputation, and poor search visibility. Their existing digital footprint was failing to capture market share, resulting in a fractured user experience and a highly inefficient lead management flow.

The Oakhaven x Patient10x Solution: We initiated the project with a comprehensive digital audit to identify friction points across the brand's online presence. Working alongside Patient10x, Oakhaven engineered a robust, multi-channel growth system:

  • Premium Web Redesign: We built a modern, conversion-optimized website focused on clean aesthetics, flawless user experience, and high-speed performance.
  • Foundational SEO & Paid Campaigns: We deployed targeted ad campaigns and algorithmic SEO strategies to capture high-intent search traffic and build market authority.
  • Brand Trust & Content Strategy: We directed the production of high-quality video assets to showcase the clinic's medical expertise, paired with a new reputation management system to drive credibility across all digital channels.
  • Conversion Infrastructure: We implemented streamlined lead qualification protocols and personalized email nurturing sequences to ensure zero drop-off in the patient journey.

The ResultsThe new digital infrastructure fundamentally shifted the clinic's growth trajectory. The multi-channel approach delivered rapid, sustainable scaling:

  • $1.47M in new revenue generated
  • 663 new patients acquired
  • 327 successful procedures performed
  • 6:1 return on investment
  • A consistent flow of 100+ appointments per month
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Our clients  trust us to deliver results that not only meet but exceed their expectations. Here's what they have to say about working with Oakhaven Digital:

“Working with Anthony and Oakhaven was incredible. They were truly collaborative partners, taking ideas we had and leveling them up. They brought lots of their own strategy to the table along with a wealth of best practices that we never considered. They've changed how our brand is seen.”

Dustin Schultz ⎯ Executive Director, The Union Productions

“Our previous website tried to cater to two distinct audiences, residents and prospective buyers, and ended up not serving either very well. Oakhaven truly understood our vision, delivering a design that's bright, visually appealing, and incredibly easy to navigate across all devices. Even in these early stages, the pages we anticipated would resonate are already seeing strong traffic, and the feedback from our community has been overwhelmingly positive. They were highly responsive to our needs, allowing us to see the development unfold and make adjustments along the way. I absolutely recommend them for their collaborative approach and excellent results.”

Ann Peterson ⎯ Director of Communications, Rossmoor Walnut Creek

“Our old website was starting to show it's age and we needed something easy to manage on the backend. Oakhaven delivered a modern, sleek website design with all the functionality we hoped for. We're now able to charge for agent profiles and featured ad spots, generating valuable leads for realtors in our area. This new revenue stream is a huge step forward for us. Anthony and his team took on a massive project and truly delivered an excellent product.”

Javier Roman ⎯ Web Content Manager, Rossmoor

“Oakhaven Digital completely transformed our online presence. They were super helpful and easy to work with! We’ve seen a significant increase in engagement and growth thanks to their expertise.”

Sarah Oliver ⎯ Cardiac Care Associates